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Customer Service Representative (Part Time) - Cypress/Remote

Job description

Municipal Operations and Consulting, Inc. is a Water Utility Management Company. We are looking hire a Part Time Customer Service Representative in the Call Center Department.

Responsibilities

MAJOR RESPONSIBILITIES
• Answer phone lines quickly.

• Must be customer-oriented and have the ability to adapt/respond to different types of characters.
• Ability to multi-task, prioritize, and manage time effectively.
• Manage large amounts of incoming calls and customer inquiries

• Provide accurate, valid and complete information by using the right methods/tools

• Identify and assess customer’s need to achieve satisfaction

• Respond to customer emails

• Take payments by phone
• Schedule work orders

• Communicate with field staff to assist customers

MINIMUM REQUIREMENTS
• Candidates will be asked to submit to a drug screen during application process

KNOWLEDGE/SKILLS/ABILITIES
Technical
• Proficient in Word and Excel

BENEFITS
• N/A

PAY RATE
Salary will be based on qualifications and experience.

Employment Location
  • Cypress, Texas
  • Remote
Employment type

Part Time