Open Positions

Customer Billing Representative - Cypress, TX

Job description

Municipal Operations and Consulting is seeking to fill a position in the Customer Billing Department. This
assignment is located in Cypress, Texas (a suburb of Houston, Texas).

Responsibilities

RESPONSIBILITIES
Re-Read Management:
• Enter re-reads into billing software system, daily
• Follow-up on outstanding re-reads with field staff, daily

Work Daily Tasks in Adjutant:
• Work tasks from Task report (Enter reads, meter change outs, etc.), daily
Meter books:
• Working monthly meter books and analyze incoming reads
• Create re-read sheets and tasks.

Cross Train as Backup Support to Daily Beacon Updates:
• Running reports from AVR to import into Eye on Water
• Investigate and create tasks for missing reads

Routing and Meter Change outs:
• Assigning a route and sequence to addresses not in the meter booth
• Creating meter change out tasks per the district's requirements (from both Re-Reads and Daily Tasks)

Answering Phone calls:
• Logging in to help with calls for your designated hour

SKILLS AND QUALIFICATIONS
• Strong organization skills
• Ability to multitask 
• Quick learner
• Task and detail oriented
• Dependable in managing deadlines
• Ability to work under pressure
• Proficient in Word and Excel
• Typing and ten-key 
• Willing to learn
• Good communication skills

MINIMUM REQUIREMENTS
• Candidates will be asked to submit to a drug screen during application process
• High School Diploma

BENEFITS
• Full medical, dental, vision available after 60 days
• 401(k) after 1 year of employment
• Paid holidays after 90 days
• Two weeks paid vacation after 1 year

Employment Location
  • Cypress, Texas
Employment type

Full Time