What you need to know about brown or discolored water in your system.
Over time, sediment, mineral deposits, and rust accumulate inside water mains. This buildup can reduce water flow, affect water quality, and shorten the life of the infrastructure.
Directional flushing removes this buildup by moving water through the mains at high velocity in a controlled sequence. Crews systematically close and open valves to direct the flow through targeted sections of pipe, scouring the interior walls. The water is discharged through fire hydrants until it runs clear.
The process maintains water quality, restores system capacity, and extends the service life of the distribution system.
What residents may experience
During and shortly after flushing, residents may notice discolored water, reduced water pressure, or a temporary change in taste or odor. These effects are normal and temporary.
Resident guidance during flushing
- Minimize water use
- Do not do laundry — sediment can permanently stain clothing
- Do not run hot water
- Turn off ice makers and timed water appliances
- Close the cold water inlet valve on the water heater, if accessible
Resident guidance after flushing
- Run cold water faucets until the water is clear, starting at the point of entry
- Clean faucet aerators
- Drain and flush the water heater
Full resident-facing instructions, how-to videos, and FAQs are published at municipalops.com/help/flushing.